Return & Exchange Policy
At Handme, we strive to ensure a seamless shopping experience for our customers. If you are not completely satisfied with your purchase, we offer a hassle-free 2-day return and exchange policy for your convenience.
Return & Exchange Process
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Request a Return or Exchange
- Customers may initiate a return or exchange request within 2 days of receiving their order.
- To do so, please visit our website or contact our customer support via email/ whatsapp at customer.care@handme.co.in/ +91-9310981196.
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Pickup Arrangement
- Once the request is approved, we will arrange a pickup from your location.
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Refund
- Upon receiving the returned product, we will issue a refund in the form of Handme Credits, equivalent to the order value.
- These credits can be used for future purchases and remain valid for a lifetime.
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Exchange Process
- Customers opting for an exchange may use their Handme Credits to select a different size, color, or style.
- The exchange request follows the same process as a return.
Terms & Conditions
- Items must be unused, unwashed, and returned in their original packaging with all tags intact.
- Customized or altered items are not eligible for return or exchange.
- Return/exchange requests submitted after 2 days of order delivery will not be accepted.
For any further assistance, please reach out to our customer support team. We appreciate your trust in Handme and look forward to serving you again.
