Return & Exchange Policy

Return Eligibility

We provide easy 2 days return & exchange policy with no questions asked!!!

We aim to ensure you’re delighted with your purchase! If not, here’s how returns work:

• Deadline: Initiate your return within 48 hours of receiving your order.
• Condition: Items should be unused, in their original packaging, and with tags still attached.
• Refund:
  • Receive a store credit equivalent to the full amount of your order.
    
  • This credit never expires and can be transferred or even gifted.
• Exclusions: Customised products cannot be returned.

Exchange Eligibility

We understand preferences can change. Here’s how exchanges work:

• Timeframe: Request an exchange within 48 hours of receiving your order.
• Limit: Only one exchange is allowed per order. Returns are not permitted for exchanged items.
• Payment:
  • If exchanging for a higher-value item, please pay the difference.
  • For lower-value exchanges, you’ll receive store credit for the remaining amount.
• Non-exchangeable Items: Customised products and items purchased on clearance or sale cannot be exchanged.

Cancellation Policy

If you’d like to cancel your order:

• Before Dispatch: Please cancel before the order has been shipped
• How to Cancel: Email your request to customer.care@handme.co.in.
• Refund Timeline: Refunds for cancellations will be processed within 24-48 hours.

We’re here to assist you at every step—feel free to reach out if you have any questions! 😊