Easy 2-Day Return & Exchange Policy

HANDME by ARSA LIFESTYLE PVT. LTD.

At Handme, we are committed to making your shopping experience smooth, effortless, and worry-free. We understand that sometimes you may need assistance after receiving your order, which is why we offer an easy and customer-friendly 2-day return & exchange policy.

Easy 2-Day Return & Exchange Window

You may raise a return or exchange request within 2 days of receiving your order.

Our team is always happy to assist you with a quick and seamless resolution process.

Simple & Hassle-Free Process

You can place a request through:

• Our website
• Email: customer.care@handme.co.in
• WhatsApp/Call: +91 9310981196

Once your request is approved, our support team will guide you through the next steps promptly.

Convenient Doorstep Pickup

To make the experience effortless, we arrange a doorstep pickup service for approved requests. No courier visits or additional coordination required from your end.

Flexible Resolution Options

• You may opt for another size or design
• If the selected item is unavailable, you can choose an alternative product of equal value
• Any applicable price difference will be adjusted accordingly

Refund

Once the returned product is received back in our warehouse and passed through quality check, we process the refund into Handme Store Credit, making it easy for you to shop again whenever you like. The store credit is valid for lifetime.

The credit is generally processed within 1–2 working days after the product passes quality inspection.

Quality Check Guidelines

To ensure fairness and maintain product hygiene standards, all items must be:

• Unused and unwashed
• In original condition
• With tags intact
• Returned in original packaging

Customized & Altered Products

Products that are custom-stitched, altered, or personalised (including blouse stitching or size customisation) are not eligible for return or exchange, unless there is a manufacturing defect.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery along with clear images, and our team will prioritise the resolution.

Our Commitment

Every request is handled with care, fairness, and attention to detail. Our goal is to ensure a smooth experience while maintaining the premium quality standards Handme stands for.

At Handme, fashion is designed to feel effortless — from choosing your style to finding the perfect fit.